Policies
The rules we actually run the product by.
Last updated October 18, 2026. These pages cover privacy, billing, and how we expect organizers to treat volunteer data.
Privacy policy
What we collect from organizers and volunteers, who can see it, and how to ask for deletion.
Terms of service
The agreement for using No-Seat, plan limits, trials, and Paddle billing.
Refund policy
When we refund a paid Organizer or Festival charge, and how to request one.
Cancellation policy
How to cancel, what happens at period end, and how Starter limits return.
Acceptable use
Use No-Seat to organize real volunteer work. Do not use magic links to phish, scrape volunteer emails for unrelated lists, upload malware as a “waiver,” or run events that are illegal where you operate. We may suspend a workspace that puts volunteers or the service at risk.
Paddle is the merchant of record for paid plans. Card data never hits our servers. Plan limits are enforced in the product so Starter stays fair.